You can download the Alpaca app from the Apple App Store or Google Play Store. Just search for “Alpaca Peruvian Chicken” and look for our logo!

Yes, creating an account helps you access Alpaca Perks, track your orders, and unlock exclusive offers.

Alpaca Perks is our loyalty program! You’ll earn rewards for dining with us, get access to special offers, and be the first to know about new menu items and events.

You’ll earn 1 point for every $1 you spend when you order in-store or through the app.
Every time you reach 100 points, you’ll receive a $10 reward that you can use on anything you’d like — no restrictions!

New users may receive a limited-time welcome offer. If it’s active, you’ll see it in the My Account section of the app. Be sure to turn on notifications and check your email to stay in the loop!

Yes! You can browse our menu, customize your order, and choose pickup at your nearest location, or delivery to you! All through the app.

When placing an order in-store, give the cashier your Check-In Code to apply the reward. For online orders, select Rewards at checkout and choose which reward you’d like to redeem.

To see your available rewards, tap on the My Account icon in the app.

The Check-In Code is a personal code you can show at the register to earn points or redeem rewards in-store. To find it, open the Alpaca app and tap “Click to Earn Points” at the top of the home screen, your unique code will appear there. Just show it to the cashier at checkout!

Yes! Eligible purchases earn points or offers based on current promotions. Be sure to scan your app at checkout or order through the app to earn credit.

Yes, the app works at all participating Alpaca locations. Just make sure location services are enabled for the best experience.

In most cases, yes! Keep your receipt and email us at info@alpacachicken.com with your order details. We’ll help you out.

Reach out to us at info@alpacachicken.com and we’ll be happy to help!